Terms of Service

Agreement to Terms

By booking our services or using our website battledowncarwashing.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services. Battledown Car Washing reserves the right to update these terms at any time.

Our Services

Battledown Car Washing provides mobile car washing and patio cleaning services. Our services include:

• Exterior car washing and detailing
• Interior car cleaning and vacuuming
• Full valet services
• Patio and driveway cleaning

Booking & Appointments

• Bookings can be made through our website, phone, or WhatsApp
• All bookings are subject to availability and confirmation
• You must provide accurate contact and location information
• We will confirm your appointment via email or phone

Cancellation Policy

We understand emergencies happen. Please contact us as soon as possible if you need to cancel or reschedule.

Payment Terms

• Payment is due upon completion of service unless otherwise agreed
• We accept cash, card payments, and bank transfers
• Prices are as quoted at the time of booking
• Additional services requested on-site will be quoted before proceeding

Satisfaction Guarantee

We take pride in our work and stand behind every service we provide.

Customer Responsibilities

To ensure we can provide the best service, customers agree to:

• Provide safe and accessible parking for your vehicle
• Remove valuable personal items from the vehicle before service
• Inform us of any existing damage or issues with the vehicle
• Provide access to water and electricity if required for the service

Limitation of Liability

While we take the utmost care with every vehicle:

• We are not liable for pre-existing damage or defects
• We are not responsible for items left in vehicles
• Any claims must be made within 24 hours of service completion
• We carry appropriate insurance for our services

Weather Conditions

In cases of severe weather (heavy rain, storms, snow, or freezing conditions), we may need to reschedule your appointment. We will contact you as soon as possible to arrange an alternative time at no additional cost.