Privacy Policy

Introduction

Battledown Car Washing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website battledowncarwashing.com or use our mobile car washing services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and address when you book our services or contact us.
• Vehicle Information: Make, model, and registration details of vehicles we service.
• Booking Details: Preferred dates, times, service selections, and special requests.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website.

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and service appointments
• Communicate with you about your appointments, including confirmations and reminders
• Respond to your enquiries and provide customer support
• Improve our website and services based on your feedback
• Send promotional communications (only with your consent)

Data Protection & Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorised personnel who need it to perform their duties.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some website functionality.